Metro's Media Relations Office is the official point of contact for reporters and members of the news media as they interact with Metro. To reach a member of the Media Relations staff, please call 202-962-1051.
All requests for interviews with Metro employees should be made to the Media Relations Office by calling
We share information regarding serious incidents with the media as soon as possible, and we will do our best to provide you with updates as releasable information becomes available to us. Please follow our official Twitter feeds for the latest information:
In the event of a serious incident or for media requests during normal business hours, members of the news media can reach us by calling 202-962-1051 or use our online form. Regular business hours are 9 a.m. to 5 p.m. weekdays, excluding holidays. Please note that official Metro service and delay information is provided via @metrorailinfo and @metrobusinfo. Updates regarding police matters are provided via @metrotransitpd.
To request assistance from an on-call spokesperson outside of regular business hours, use the online form. (Please note that this service is provided for credentialed members of the news media working on breaking news matters only.) If you have a routine media request, please wait to submit your request or call back during normal business hours.
We welcome you to cover any meeting of our Board of Directors or Board Committees that are open to the public. You may film and/or record these meetings, and we'll be happy to assist you with placement of cameras and microphones as needed.
Non-Commercial Filming/Photography on Metro Property
Non-commercial filming is permitted at most Metro stations. It is important to remember that the primary role of WMATA is to move people, and that our customers come first. We will work with you to determine a time when the impact on the public is minimal. Please notify Media Relations prior to filming by calling 202-962-1051.